Customer service support
Contact Us 

Oversea sales①:Jenny Ke

Cell: 13532413635        

Skype: jennyco31      

Email: jenny.ke@hxtai.com.cn

 

 

Oversea sales②: Frank Hwon

Cell: 18024633779        

Skype: frank.hwon     

Email: frank.hwon@hxtai.com.cn




Customer service support

Customer service support > HomeYour current position: 

GENERAL QUESTIONS



Will you spam after submit my email address?


We promise you that we never spam. Joining our New-letter plan, you can get the latest information about Digital accessories field, consumer electronics, etc; also, you can first get our newest products.


What’s your warranty Policy?


Normally, our RMA rate is below 0.2% since we have strict quality control system. Our warranty period is 12 months.


How can I become your exclusive dealer?


Well, we’d say it depends on different regions, for more details, please consult our sales representatives.


Do you accept OEM project?


OEM order is warmly welcomed in HXTai and we have lots of successful experiences in doing OEM projects. What’s more, we have design team who can give you the professional suggestions on package, silk printing, etc.




OTHER QUESTIONS



What kind of payment do you accepted?


T/T, West Union and Paypal are welcome!


Can you provide free samples?


Sorry, Free samples are not available for the high value of the goods. But after you place the order, samples cost would be returned.


Where can I download the latest catalogs?


You could download our latest catalogs on our website Navigation of “Download”.


Do you accepted small and mix order?


Yes, these order is as important as big order for us.